Frequently Asked Questions
Can I sell my car to Mr. Auto Buyer without buying a car from Mr. Auto Buyer?
Yes, and you’ll receive the same offer whether you choose to buy from us or not.
Is the online offer real?
We give real offers—online and in-store—valid for 7 days. To redeem an online offer, just visit any CarMax location. After verifying your car’s condition, usage, and history match what you shared, you’ll receive payment on the spot. Please note, some offers may be adjusted after this verification.
Can I negotiate my online offer?
No, our offers are firm and remain valid for 7 days.